Lincolnshire Housing Partnership

The Solution

6B delivered a fully bespoke WordPress website, built from the ground up to meet the technical, editorial, and user experience needs of Lincolnshire Housing Partnership. The build avoided page builders and pre-made themes, instead focusing on clean, maintainable code and a tailored content architecture designed for growth.

We implemented Advanced Custom Fields (ACF) and custom post types to create modular, reusable content components — enabling non-technical teams to manage complex content, such as neighbourhood updates, service notices, policy documents, and property listings. Role-based permissions allowed different departments to manage their own areas of the site, without compromising consistency or security.

The front-end was carefully designed to reflect LHP’s updated brand, with accessible layouts, mobile-first performance, and service-based navigation that guides users to key actions — such as paying rent, booking repairs, or applying for housing. The platform includes real-time service alerts, filterable resource libraries, and smart search functionality that indexes structured content, PDFs, and metadata.

Key integrations include secure payment gateways, CRM systems, and third-party housing portals — all designed to offer a seamless user experience while reducing support demand on internal teams. A carefully planned content migration ensured continuity, with minimal disruption to live services during launch.

To support long-term success, 6B delivered hands-on training for LHP content editors, along with custom user guides and recorded tutorials. The platform was built with future development in mind — including potential sub-sites for local initiatives, ESG reporting, and tenant engagement campaigns.

The Impact

Since launching the new WordPress platform, Lincolnshire Housing Partnership has significantly improved both tenant experience and internal operational efficiency. Service access is faster and more intuitive, and internal teams can now publish updates, notices, and resources independently — without relying on technical input.

The site’s improved performance and accessibility have made it easier for residents to engage with LHP services across all devices, including low-bandwidth or mobile environments. Content is now better structured, governance is simplified, and the Trust is well-positioned to scale its digital capabilities over time.

By investing in a bespoke, technically robust WordPress platform, LHP has gained a stable, secure, and scalable foundation — one that reflects its values, supports its communities, and drives digital transformation across housing services.